50/50 versus 100% accountability
When you take relationships strong and steady, you balance the unpredictability of a changing environment. Committed partners accept 100% accountability in all matters. This means keeping your attention on what you can change, not on what others should do.
The price of avoiding difficult conversations
Some leaders tend to soften their message. While others dump their reaction on others saying whatever is on their mind, thinking they are talking straight. Both are wrong. ‘Talking straight responsibly’ – with the emphasis on the word responsibly – is not a freedom to say whatever you feel. It requires that you be authentic, emotionally honest, and accountable for what you say and how it impacts others.
Playing Big or Playing Small
The first step in transformation is to move beyond denial.
Many leaders claim that there are no significant behavioural or cultural issues in their organisations. Others refuse that their behaviour is a primary contributor to organisational performance. When you are in denial, your problem will either not appear on your radar screen or it will appear as the fault of others or circumstances.
To lead a transformation you have to roll up your sleeves first
To transform your organisation, you must have the courage to examine your behaviour and lead the way. If you want a recipe how to fix and change others, this is it: fix and change yourself first, and others will respond to your commitment and follow suit.